It is also known as the air interface or the radio link. Signaling Gateway: A signaling gateway (SGW) is a network component used for sending signaling messages between common channel signaling (CCS) nodes, which communicate with the help of different transports and protocols. A BSC works. The 5G B2B customer experience must evolve. FAQ, Internet Speed Guides. By definition, BSS transformations require CSPs to move from a legacy to a target platform that very likely has different functionality, features, options, processes and so on. The difference between the BSS and OSS can be distinguished as the systems that maintain a telecom's network operations and the systems that maintain the business operations that rely on that network to generate revenue. This document lists and defines all parameters and timers that are specified by BSS telecom specification documents. g. bss makes the executables smaller and quicker to load. Maximize the opportunities of the 5G ecosystem. Alepo Convergent Mediation System has the power to filter, correlate, merge, and normalize data and distribute it to traditional downstream consumers and advanced analytical systems. But blockchain tokenization provides some additional benefits. Vote. Ensuring interoperability between legacy apps and cloud-native components. . A radio access network (RAN) is a type of network infrastructure used commonly for mobile networks that consist of radio base stations with large antennas. 1. , telephone networks). In the heart of Madrid, the Ericsson. Spend some time within the Telecoms Industry and you'll likely come across the terms Business Support System (BSS) and Operational Support System (OSS). For example: 10. Key to this SBA is the adoption of IT concepts, interfaces, and cloud native capabilities to enable network-grade performance and scalability, reliability, and interoperability. Suggest. Business Support System + 1. While the OSS maintains network inventory, management and operations. Bss Telecom Parameter. BSS is primarily focused on the business aspects of telecom operations. For example: 10. You have too much time on your hands if you want to argue over which is the ‘correct’ definition. Business Support Systems (BSS) is the software and processes required for the “back office” to function. , telephone networks). Service orchestration is the process involved in designing, creating, and delivering end-to-end services. The event will take place on 24-26 October 2023 in Paris, with insights from tier 1 telcos, monetisation and deployment strategies, networking, product innovation and much more. Business Support System. The ultimate goal of BSS and CRM is to create value and innovation for telecom operators and their customers. They support management functions such as network inventory, service. It handles all the sales information like discounts, services, promos, etc. The MSC connects calls between subscribers by switching the digital voice packets between network paths. These radio base stations (nodes) are the cell towers mobile. Testing the telecom domain is a process of testing the telecom applications. We would like to show you a description here but the site won’t allow us. A BSS is a wireless network made up of a group of devices within range of an access point and its AP, while an ESS is a network made up of multiple BSSs connected through a distributed system. Explanation. Nokia Converged Charging (NCC) is a cloud native charging solution that provides real-time rating and charging capabilities, enabling new monetization opportunities for communication service providers (CSPs) and enterprises. BSS Engineer Resume Guide. Other Licensed Operator + 1. BSS manages the radio propagation path, signalling, mobility management and synchronisation. OSS/BSS is evolving to meet network service complexity and the ability to offer and monetize a wider range of differentiated products and services. BSS focuses on managing the business aspects associated with the telecommunications network to secure revenue and maintain quality, while also supporting many business functions, including marketing, product offerings, sales, contracting, and delivery of goods and services. It includes standard business support system (BSS) modules and subscriber licenses that can help them get started, letting them invest in more licenses as they grow. 2. This two-day. Being digital is about using data to make better and faster decisions, devolving decision making to smaller teams, and developing much more. from authorised Licensees. It is. BSS, short for business support systems, refers to the assortment of software programs that help telecom organisations manage and streamline all customer-facing activities. Andersen's expertise in building telecom solutions. Higher latency: An ESS can have higher latency than a BSS, as there is more. 84 Billion in 2021. This means you can focus on your business and leave the infrastructure management to the professionals. The MS and the BSS communicate across the Um interface. DCH acts as a collection point of TAP files. Digital Carrier Module . This presented. It offers an unrivalled combination of out-of-the box features with a high level of configurability. As the. DSL – Digital Subscriber Line. Technology, Technical, Computer Security. In addition, CSPs’ evolving buying behavior means that product leaders at BSS suppliers to CSPs must avoid sitting on the fence, decide on a specific competitive position and strengthen it. Broadcast Satellite Service + 1 Differences between OSS and BSS in telecommunications. Telecom analytics is the telecom specific set of data intelligence processes by which communication service providers (CSPs) gather, ingest, collate, sort, filter, examine, process and analyze large volumes of data. Rate is the charge/price for the occurrence of an event. Telecom BSS needs to facilitate experiences for all those within enterprises purchasing, consuming, monitoring expenses and paying / settling bills. So you’ve heard about the acronym and are now wondering…. This step focuses on supporting enterprise customers. Breaking down OSS/BSS silos for better 5G monetization, Telstra explains, “Siloed legacy applications were preventing Telstra from responding to new opportunities. Technology, Computing,. The . You can choose any folder containing mail or calendar content. Catalog-driven omni-channel experience powered by intuitive journeys. These systems cover the business side of telecom as opposed to the technology side. Historically, I have used Operational, but I acknowledge that Operations sort of makes more sense when you think about it…. 9. Find out the essential features and benefits of BSS OSS in this comprehensive article. This tracking and managing are handled by digital telecom order management systems (OMS). The latest and most evolved digital BSS stacks are 5G-ready and support highly contextual and differentiated offerings, automate processes and back-office. Description. With Optiva Charging Engine built on Google Cloud, Truphone can accelerate our digital transformation. This two-day. Becoming more customer-focused. The BSS combines a Kubernetes stack and cloud infrastructure to help telecom, media, and entertainment providers manage their users, billing, and services in real time. Business Support System or (BSS) facilitates the relationship of service providers with their customers. It manages customer information and billing information, and supports such business practices as handling of applications for services, opening of lines, billing of charges and. Possess a comprehensive understanding of the full-stack from software development to deployment, operations, maintenance and customer support. CSPs are turning to more advanced and sophisticated business support systems (BSS) to simplify billing and other functions to. Digitalization is critical, as is the journey to cloud BSS, in enabling CSPs to fully monetize business, technical. Fronthaul, also known as mobile fronthaul, is a term that refers to the fiber-based connection of the cloud radio access network (C-RAN), a new type of cellular network architecture of centralized baseband units (BBUs) and remote radio heads (RRHs) at the access layer of the network. [1] The model describes the required business processes of service providers and defines key elements and how they should interact. New types of business models – especially to. OSS/BSS is the combination of Business and Operations Support Systems. GSM network areas. BSS. Facilities Management. This system, which is used in conjunction with business support systems (BSS systems), ensure that the operational. Historically, BSS (from Block Started by Symbol) is a pseudo-operation in UA-SAP (United Aircraft Symbolic Assembly Program), the assembler developed in the mid-1950s for the IBM 704 by Roy Nutt, Walter Ramshaw, and others at United Aircraft Corporation. Even there is no standard definition of them, a Service Delivery Platform (or SDP) , would be a platform that a telecommunications service provider uses to deliver and manage telecommunications services over standard interfaces. It involves testing a lot of hardware components, back-end components, and front-end components. TSS Telecom Abbreviation. BSS integration can enable telecom operators to streamline their operations, improve customer experience, and launch new services faster. While the term outside plant can be used when referring to communications networks like telephone or cable, today we’ll dive into OSP fiber networks, the foundation upon which the internet. The two most applicable SOC service models for telecom are managed SOC and dedicated SOC. Key differences between BSS and ESS include coverage, scalability, roaming, and definition. The global OSS & BSS market size reached US$ 46. BSS stands for Business Support Systems, and here business means nothing but MONEY. BSS includes information about the customer relationship, payment orders, new registrations, etc. A BSS is a wireless network made up of a group of devices within range of an access point and its AP, while an ESS is a network made up of multiple BSSs connected through a distributed system. 40 INR per 1 minute or a specific quantity. Base stations are part of a mobile radio network that represents the largest part of the overall mobile network. BSS in a SaaS model lets small-scale operators – CSPs, ISPs, and MVNOs – cost-efficiently launch their networks and rapidly go live. OSS BSS architecture refers to operation support systems and business support systems in telecommunications. Monitor accounts credit risk and notifies customers of any changes to their credit score (better/worse) because of their payments history. . The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry. A digital BSS stack with an integrated partner management platform helps improve operational agility by streamlining the partner lifecycle. Handled correctly, this information can yield insight into device use, call records, equipment status, billing, network health, server. 9. Service provisioning (SP) is one of the main functions of the service fulfillment layer. Best OSS/BSS (Operations Support/Business Support) Systems include: Ericsson Automated Network Operations, Nokia Operations Support Systems (OSS), Alcatel-Lucent OSS, Huawei OSS, Netcracker OSS, ServiceNow Telecommunications Service Management, Splynx, Alepo Operation Support System (OSS), Azotel SIMPLer and Optiva Revenue Management Suite. The different is that of their power efficiency & processing and working speed. , telephone services). This division deals with the physical connection between customers and TSP ( Telecom Service Provider) Billing. In a GSM network, the following areas are defined −. Read press release. The electronic equipment that generates, transmits and receives signals to & from a telecommunications network. Surveys show that a clear majority of the telecommunications industry actors expect AI to have significant business impact in the coming five years, affecting both the top and bottom lines. Computing and telecommunications. Step 2: The service provider pushes the usage files to a secure FTP location (via a VPN) At predefined intervals (15 minutes is typical) Step 3: The billing system. It also manages these wireless devices or clients. Examples of rate include charge for the duration of the telephone call: For example: 0. 1. What’s the difference, you ask? The best way to understand. BSS stands for business support systems, which are the software applications that handle the end-to-end business operations of telecom operators, such as product catalog, order management, billing. ALCATEL GSM/BSS SYS-TLA PRODUCT DEFINITION. Telecom technicians and engineers install, repair and maintain critical electrical and electronic communication systems. They permit an association to facilitate clients, administrations, resources, processes and. Telecom BSS needs to facilitate experiences for all those within enterprises. Here is a summary of standard telecom billing process steps below: Step 1: The service provider gathers the usage data files within their network Calls, bandwidth, faxes, per-use…. Sort. MSISDN stands for Mobile Station International Subscriber Directory Number, and it is just your complete mobile phone number with the country code and any prefixes that are part of your mobile number. OSS OSS mainly concentrated on network management. Solutions. The electronic equipment that generates, transmits and receives signals to & from a telecommunications network. Our BSS offering fully supports innovation culture with its powerful Product Catalog driving Order Manager and accurate Billing module, making the new services and offers able to be launched more rapidly than ever before. This course covers the details of BSS/OSS for. General Packet Radio Service ( GPRS ), also called 2. g. BSS meaning Business Support System is a tool developed to provide support to client’s business. Conceptually, it resides between a device such as a mobile phone, a computer, or any remotely controlled machine and provides connection with its core network (CN). SGSN is the main node that performs packet-switching functions, whereas GGSN is more of a router that connects SGSN to the external data networks. Technavio Research Jesse Maida Media & Marketing Executive Technavio has announced the top five leading vendors in their recent global OSS BSS software market report from 2017-2021. BSS focuses on all activities within the organization. Preparing for a wide range of. Two stations such as Host 1 and Host 2. Testing of various applications like finance, sports and location-based services, etc. GSM is. Historically, telecom BSS systems tend to run for several years getting only the most necessary correction packs and security fixes. When it comes to wireless internet access, you hear the term backhaul a lot. This inflexibility needed to be addressed to reduce costs and decrease the time required to complete business processes in the pursuit of increased revenues and profitability. The BSS enabling enterprise offers need to support smooth, simple CX to successfully monetize new services. BSS includes. BSS, short for business support systems, refers to the assortment of software programs that help telecom organisations manage and streamline all customer-facing activities. Business » General Business -- and more. Optiva provides cloud native BSS, Charging and Partner Monetization software and services to the telecommunications industry. Their rapid implementation is supported. BNG (Broadband Network Gateway) is a device for terminating subscriber traffic. A third innovative use of telecom BSS analytics and reporting is to detect and prevent fraud and revenue leakage. In National Security/Emergency Preparedness telecommunications services, "provisioning" equates to "initiation" and includes altering the state of an existing priority service. Transmission plane provides means for exchange of the user data. What does DCM stand for in Telecom? Get the top DCM abbreviation related to Telecom. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e. GSM is a digital cellular communication standard that is universally accepted. To be a smart, innovative and convenient service, EV smart charging depends upon an automated interchange between an array of advanced technologies such as telecom BSS, artificial intelligence (AI), This automation encompasses an ecosystem of partners—including CPOs, eMSPs and. BSS (Business Support Systems) and OSS (Operations Support Systems) are perhaps not the most headline grabbing area of the telecoms industry, but they are a. It is also known as the air interface or the radio link. Select source: Choose the public folders that you want to migrate. Market saturation, technical and business legacy created during years of rapid growth and fast-changing customer expectations have placed continuous pressure on operating costs and operational agility. What is OSS and BSS in telecom? This video provides an explanation about what Operations Support Systems and Business Support Systems are in the telecom. Technology, Networking, Business. BSS manages the radio propagation path, signalling, mobility management and synchronisation. 5 Ms. It includes Um,Gb,Gn,Gp,Gi,Gr,Gc,Gf,Gd and Gs interfaces. The European. Adopting security best practices to block a cyberattack. The company was founded in 1999, focusing on a range of industries including telecommunications, finance, utilities and transportation . Navigating data is streamlined for rapid and logical access, helping you provide superior services, respond promptly to incoming orders and inquiries, and include. telecommunications (telecom): Telecommunications, also known as telecom, is the exchange of information over significant distances by electronic means and refers to all types of voice, data and video transmission. Rate is the charge/price for the occurrence of an event. There are mainly three types of Charges:-Usage Charges; Subscription Charges; One Time. How we designed a 5G/6G-ready business support system for telco operators. Telecom clients can now benefit from the first-class customer care, attractive online sales portal and intuitive mobile apps. explore what. Surveying the telecommunications industry as a whole, this idea of preparedness as well as ensuring. Sort. While the OSS maintains network inventory, management and operations. Also referred to as SOC as a Service, the managed SOC model assumes inclusive delegation of security operations center setup — from initial security assessment to SOC architecture configuration, team onboarding, and ongoing. Conducting a Telecom Audit. The BSS combines a Kubernetes stack and cloud infrastructure to help telecom, media, and entertainment providers manage their users, billing, and services in real time. The term is typically used to describe a system responsible for handling. What is BSS? BSS, short for business support systems, refers to the assortment of software programs that help telecom organisations manage and streamline all customer-facing. Telecom order management is a must for a communication service provider (CSP), as it both tracks order information and manages the data, people, and processes involved in the full order lifecycle. com Business support systems ( BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. bss segment is an optimization. 40 INR per 1 minute" or a specific quantity. Usage and Functional Testing for core Mobile handset applications like a call, SMS, transfer/hold, etc. g. With ArcGIS, you can visualize data and expose and analyze patterns or trends not often detected from tables alone. Effectively overcome typical interoperability hurdles and bring order to your diverse software environments. Cerillion Plc. The entire . RFS typically do some of the following: Map between the native protocols used. The second BSS evolution is “B2B, IoT, and edge”. Samy Al Ghassany, COO. BSS stands for Business Support Systems. Monitor Existing Subscribers’ Accounts and Report Changes. Primarily it is the protocol which allows end users of a GSM or WCDMA network to move from place to place while continuing to connect to the Internet as if from one location at the Gateway GPRS support node (GGSN). The BSS communicates with the Network Service Switching (NSS) center across the A interface. GSM network areas. CRM – Smart BSS tool for managing customer relations. GSM is a digital cellular communication standard that is universally accepted. The MS and the BSS communicate across the Um interface. It’s essentially the network’s public name that users see when searching for available Wi-Fi connections. Figure 1 A Very high-level overview of Telco’s landscape. 858-829-8612. The Information Framework uses a concept of domains to categorize business entities, reducing duplication and overlap. Note: Mentioned above are only a few tools that are used in telecom testing. GSM (Global System for Mobile Communications) is a set of mobile communications standards and protocols governing second-generation or 2G networks, first developed and deployed in Europe. OLO. The telecom interconnect billing system manages partnerships (bilateral, hubbing/aggregator, routing) and defines commitments based on revenue, service usage, penalty breach, and more. Vote. 5G monetization models bring complex partner interactions, and new experiences for customers. The following steps outline the overall process of migrating your public folder content to Microsoft 365 Groups in a batch migration. UMTS Terrestrial Radio Access Network ( UTRAN) is a collective term for the network and equipment that connects mobile handsets to the public telephone network or the Internet. Provisioning. BSS stands for Business Support Systems, and it refers to the software applications and processes that support the business operations of telecom service providers. Overview. 6. 5. New types of business models – especially to interface with Enterprise vertical partners. . The various products in this domain are BSS, OSS, NMS, Billing System, etc. 10 hours ago · Attendees got the chance to network, exchange ideas, and deeply understand the latest technology and trends. Base Station Controller (BSC) is a vital part of the BSS, which controls a number of radio base stations (BTSs). Now includes 5G references. At core, mediation involves data transfer between various systems with or without modification of data starting from Network elements to any OSS/BSS systems. A service delivery platform ( SDP) is a set of components that provides a service (s) delivery architecture (such as service creation, session control and protocols) for a type of service delivered to consumer, whether it be a customer or other system. This means it is capable of transforming virtually any endpoint, system or network element into a TMF-compatible Service Activation. Key capabilities of a complete solution include, though are not. Comarch Voucher & Top-up Management is a digital telecom voucher system supporting mobile and IP operators with voucher management and recharging user accounts. Operation Support System (OSS) : Operation Support System (OSS), as name suggests, is a software tool that is generally used to organizations to manage their operation system or communication networks. A BSS will handle Orders, Customer Relationships and. BSS, or business support systems, is a suite of software applications that helps telecom operators manage customer data, billing, and other operational processes. A new report by Futurum Research explores the range and breadth of telecom BSS cloud journeys. OSS and BSS working together to run a network and business effectively. Along growing importance of virtualization technologies and demands for agile service creation, Atos OSS Transformation is ready to handle multi technology and multi environment scenarios. Your team of experts will conduct a line verification process to find which lines are active and which are not. According to a PwC survey telecoms operators indicated that they could be wasting up to 20% or $65 billion/year in capex. They plan network infrastructure to ensure optimal performance of services over the network. Typically, for a telecom operator, the scope of BSS includes managing rating, orders, products, billing, fraud, and customer relations. Your team of experts will conduct a line verification process to find which lines are active and which are not. The ultimate goal of BSS and CRM is to create value and innovation for telecom operators and their customers. Network X will help you shape your strategy, find. Mahindra Comviva Mahindra Comviva. It is driven by demanding. 40 INR per 1 minute" or a specific quantity. In my previous articles, I have covered Telecom Rating in depth. Telecom capital expenditure (Capex) Telecom operators know they have a problem controlling their capital expenditure (capex). A radio access network ( RAN) [1] is part of a mobile telecommunication system implementing a radio access technology (RAT). The telecommunications sector is littered with jargon, acronyms and abbreviations – OSS, BSS, BRM, CRM, CSR, CX, CSP, DSP, TSP, SI, ISV, TCO, TTM, NFV, SDN, IoT. An Operatios Support System is a computer system used by service providers and businesses in order to control, monitor, analyze, and manage their networks. Mean Signal Transfer Delay. OSS and BSS systems are essential for the efficient operation of telecommunications companies, especially mobile, fixed-line and Internet operators. This puts new demands on BSS to simplify and manage new complexity - in services creation, charging, settlement, and partner management as telecom value chains evolve. Technology, Technical, Telecom. What is an OSS? What is a BSS?This is Part 1. With the help of OSS/BSS telecommunications, service. Build streamlined, cloud-based billing systems for voice and data with record-breaking uptime and outstanding cross-integration capabilities. Telecom Billing is a process of collecting usage, aggregating it, applying required charges and finally generating invoices for the customers. What is the true meaning of these statements? Listen to Ervin van Rijssen, Head of 5G Core Program at Ericsson, as he provides a four-minute technology overview on the road to become a digital 5G service provider. OSS BSS architecture refers to operation support systems and business support systems in telecommunications. Current telco BSS, which can only support a single enterprise shop with a few business models, are simply not up to the task. 5G monetization models bring complex partner interactions, and new experiences for customers. Now to facilitate to and fro flow of TAP files, individual connectivity links will have to established, this is practically not a viable solution. , telephone services). It does this by carrying the subscriber's data from. OSS/BSS is the combination of Business and Operations Support Systems. The 5G policy control function manages demands that are more focused on network capabilities. These CTL files contain the controls and indicators created in the Control Editor of LabVIEW, a virtual engineering workbench that is a system-design platform and development engine. com! 'Best Shot Selector' is one option -- get in to view more @ The Web's largest and most authoritative acronyms and. OSS includes hardware, software, system integrations, and business. With the help of OSS/BSS telecommunications, service providers provide various functions and services. ”. For retail and wholesale telecom billing. 27% during 2023-2028. BSS automation is an ever-evolving and dynamic field that will continue to shape and transform the telecom industry. It is a complex and critical part of the telecom business support system. Nearly all of our telecom competition grew up in the carrier segment (cable, mobile, fixed line). In telecom, OSP stands for outside plant. This course covers the details of BSS/OSS for. Business support system (BSS) tools allow telecom, media, and entertainment (TME). List of 647 best BSS meaning forms based on popularity. The interconnect billing. 5G Network Architecture. The BSS communicates with the Network Service Switching (NSS) center across the A interface. The PCF governs network resources in entirely new ways, across devices, radio, and the core network. Most common BSS abbreviation full forms updated in November 2023. We would like to show you a description here but the site won’t allow us. We must move away from a “technology-centric” mentality and toward a “customer-centric” one. BSS is more software oriented which deals with processes like taking orders from customer, ensuring that order is. BSS/OSS Training course introduces the fundamentals of Business Support Systems (BSS) and Operation Support Systems (OSS), the information technology infrastructure that gives carriers and service providers the ability to create, deploy, manage, and maintain network-based services and applications. ) to any billing system. CDMA Air Interface Tester (CAIT) It is a network optimization tool used for minimize the call drop and increase the coverage. OSS supports and automates all network functions. The radio components of a BSS may consist of four to seven or nine cells. A RAN wirelessly connects user equipment. Technology, Technical, Telecom. e. Identity Digitization OSS/BSS are business support systems for telecommunications and other industries to service and manage business operations. You can change the size, color, and position of elements in your control editor. The voice and data are. The BSS is composed of two parts: The Base Transceiver Station (BTS) The Base Station Controller (BSC) The BTS and the BSC communicate across the specified Abis interface, enabling operations between components that are made by different suppliers. What is an OSS?“BSS and OSS platforms have historically been custom built due to the enormity of the telecom industry, which was the original definition of scale. BSS Mediation. Mediation software performs various operations from data collection to downstream. VAS spurs mobile subscribers to increasingly use their mobile device in order to allow. Business support systems (BSS) are the unsung heroes of telecom companies’ day-to-day operations. Explanation. Effectively overcome typical interoperability hurdles and bring order to your diverse software environments. It will leverage edge computing and 5G technologies to enable ultra-low latency. The 5G charging function helps evolve business operations and operates across enterprise systems and networks to implement advanced and innovative. TMForum saw this inconsistency and started…. That’s a lot of change and a lot of choices. The AP itself is connected to a wired network such as a LAN. From Wikipedia, the free encyclopedia. Together with OSS, BSS is used to support various end. For more information about Heavy Reading's The Changing Landscape of BSS/OSS Managed Services, please contact: Dave Williams. It explains that basic types of satellite services as defined by the ITU for the purpose of radio frequency allocations – particularly the Broadcast Satellite Service (BSS), Fixed Satellite. Bss Telecom Parameter b 10 - Free download as PDF File (. BSS. These include rating and charging, converged billing, customer experience management, interconnect billing and customer care. The latest and most evolved digital BSS stacks are 5G-ready and support highly contextual and differentiated offerings, automate processes and. It has become essential to stand out and provide a customized customer experience. OSS is utilized to define the data handling frameworks utilized by administrators to deal with their transmission networks. OLO. Service delivery platform. It allows a mobile operator to define new propositions and tariffs in the system, apply correct prices to the services and features, charge for the services accurately and issue bills and invoices for those services. The base station subsystem ( BSS) is the section of a traditional cellular telephone network which is responsible for handling traffic and signaling between a mobile phone and the network switching subsystem. Ordering. This chapter examines the ever increasing number of services and applications that are now provided by the commercial satellite industry. OSS focuses on network management. A base transceiver station ( BTS) is a piece of equipment that facilitates wireless communication between user equipment (UE) and a network. Transform 5G applications - Ericsson. Yet as telcos move to a digital-centric world, many find that their BSS platforms—which have powered business processes for years—either can’t keep up or require a great deal of time, expense, and effort to make the jump. What is a BSS?This is Part 1 of a multi-part series that answers these introductory.